Staircase Greige Washable Rug

Your rug arrives folded for easier, more eco-friendly delivery. Any visible creases or fold lines are completely normal.

• Allow up to 48 hours for the rug to relax and flatten naturally.
• For quicker results, lightly roll the rug in the opposite direction or place some furniture on the corners to encourage it to settle.

With a little care, your rug will stay soft, fresh, and beautifully styled in your home.

To keep your rug looking beautiful for years to come, follow these simple care tips:

Easy Cleaning:

For everyday spills or light dirt, simply wipe clean with a damp cloth.

Machine Washable:

For a deeper refresh, place your rug in the washing machine at 30°C on a gentle cycle. Avoid using bleach or harsh chemicals.

Drying:

Air-dry flat and keep away from direct heat sources. Do not tumble dry. Please note, due to the high cotton content, your rug may naturally shrink up to 4.5% after the first wash.

Shipping

Enjoy free UK delivery on every order. We process all purchases within 1–3 business days and send tracking details as soon as your rug is dispatched. Once shipped, delivery typically arrives within 24–48 hours on business days. If your order hasn’t reached you within the expected timeframe, our support team is here to help at support@artyrugs.co.uk .

Returns Policy

If your rug isn’t quite right, you can return it within 30 days of receiving it. Return postage costs apply for change-of-mind returns and vary by rug size, while faulty or damaged items are returned free of charge. For the full return policy and charges, see our Shipping & Return page.

All rugs must be unused, in their original packaging, and in re-saleable condition. To start a return, simply visit our Return Portal, and we’ll provide full instructions and the correct label for your rug. Refunds are processed within 14 days of receiving and inspecting your item.